Conexxus In the News

Gas stations around the U.S. are rushing to upgrade fuel pumps to accept credit and debit cards with chips after Visa Inc. and Mastercard Inc. rejected a request to delay a looming deadline to complete the work.  Beginning in October, station operators that haven’t modernized their pumps will face liability for any card fraud.  In a 2019 survey by Conexxus, more than half of participants cited a lack of available software for not having chip technology fully deployed, while about 15% pointed to a shortage of hardware.....

For fuel retailers, the deadline for readying automated fuel dispensers (AFDs) to be EMV-payment compliant is less than a year away, and Conexxus research shows that many businesses lag behind in making the move. Although the major credit card companies pushed back an initial 2017 deadline to October 2020, the Merchant Advisory Group (MAG) warns retailers that another extension isn’t in the works......

Testing and certification have been cited as one of the biggest challenges for EMV chip implementation at the automated fuel dispenser (AFD). With the AFD fraud liability shift slated for October 2020, 

Petro Plaza speaks to technology companies (including Gray Taylor of Conexxus) at the NACS Show and PEI Convention 2019 to discuss their fuel pricing technologies, new services and the state of the market.

How much more convenient can convenience get? It all depends on technology.  Ed Dzadovsky, vice president, North America IT, CircleK Stores Inc., and Gray Taylor, executive director of Conexxus, gave a snapshot of the current state of technology and how we move forward during Thursday’s education session, “Conexxus Technology Roadmap” at the 2019 NACS Show in Atlanta.  If the future of technology is artificial intelligence (AI)—and it is—the focus right now should be collecting data. It’s critical to the AI.....

With 364 days left to upgrade credit-card terminals at fuel pumps before fraud liability shifts to convenience-store retailers, three experts on the subject of EMV encouraged retailers to get started now during a NACS Show educational session Oct. 2.  In one year, Oct. 1, 2020, liability for lost, stolen or counterfeit cards used at fuel pumps “shifts to the party in the payment chain with the least secure payment technology,” said Linda Toth, director of standards for Conexxus, during the session EMV: Can You Afford Not to Upgrade?

Panel experts warn that now is the time to start the long process of upgrading your pumps to EMV standards. ...Linda Toth, director of standards for non-profit c-store and petroleum market technology advocate Conexxus, said a study by her group found that 58% of retailers who have yet to upgrade believe they won’t make the liability shift deadline. And 25% said they have no idea when they’ll upgrade.  The panel recommended retailers start now and get ahead of the game. Otherwise, they may pay more in fraud paybacks than the cost of the upgrades.....

“Our partnership with Fiscal Systems and P97 enables a frictionless customer journey and convenience in an increasingly competitive industry,” Doug Lawes at Sinclair said. “Using Fiscal Systems Point of Sale solution with the Conexxus 2.0 advancements, we are able to provide a secure mobile platform that can be easily adopted and will assist our Retailers to smooth out the customers’ payment experience.” .....

During the final two days of the conference, attendees presented thoughtful ideas to help Conexxus refine its strategy to best serve its membership and the convenience and fuel retail industry. As a member-owned and operated organization, Conexxus will use the strategic discussions as a springboard to apply resources to a balance of short and long-term needs.....

“We are happy to bring together the industry’s leaders and brightest minds to share common knowledge and facilitate a better working environment for the petroleum industry as a whole,” Schlegel said. “This committee is important to the industry because it helps provide options for station owners.” .....