Conexxus In the News

Just 15% of fuel retailers, fuel distributors/wholesalers and major oil firms surveyed by Conexxus indicated that they have fully deployed EMV-compliant payment systems at their fuel pumps, according to a new Conexxus survey of retailer readiness for the EMV liability shift for automated fueling dispensers (AFD)....

Just 15% of fuel retailers, fuel distributors/wholesalers and major oil firms surveyed by Conexxus indicated that they have fully deployed EMV-compliant payment systems at their fuel pumps, according to a new Conexxus survey of retailer readiness for the EMV liability shift for automated fueling dispensers (AFD)....

[NACS] is working with Conexxus to complete detailed specifications that standardize the age verification process at the point of sale. They include ID validation, age calculation, procedures for non-supported IDs and the ability to anonymize verification to protect personal information and consumer privacy.  This verification solution would be offered free to retailers, with the relevant intellectual property placed in the public domain to remove significant barriers to adoption.....

If a retailer has yet to make the transition to EMV, the cost to upgrade might be a major factor in the delay.  Conexxus estimates upgrade costs to run up to $7,000 per pump (more if a total replacement is necessary) — a huge investment in technology that operators feel won’t drive sales, leading many to take a “wait-and-see” strategy on the shift. However, the cost of not making the transition is steep and holding off on upgrading can be a far greater threat to the bottom line.....

Visa has delayed the outdoor EMV liability shift deadline for fuel retailers. However, the six-month delay—from Oct. 1, 2020, to April 17, 2021—does not meet the request originally issued by several fuel industry associations.  The associations made the request because the winter months leading to spring will bring new difficulties for retailers trying to reach EMV activation outside, said Linda Toth, director of standards for Conexxus.....

Video interview with Conexxus' Linda Toth and CSP's Jackson Lewis on the impacts of COVID-19 and the Oct 2020 EMV deadline; interview with Linda begins at the 11 minute mark.  "Convenience stores provide essential services to our community... and they are trying right now just to keep their businesses open, keep things stocked on the shelves and make sure there is fuel supplied. In the midst of all of this, many retailers were in the middle of their EMV Rollout"  .....

“The biggest message I have for merchants on the fence is that the risk is real, and as more and more stations become compliant, the bigger piece of that fraud pool you will be responsible for, and that cost will become huge — and may be more than the operating profit,” Linda Toth pointed out. “It’s something retailers really need to take a look at now." .....

Conexxus and the International Forecourt Standards Forum (IFSF) launched a joint initiative aimed at creating standardized application programming interfaces (APIs). The move will reduce the time to market, development cost and maintenance overhead of digital transformation. According to Conexxus, it is a key strategy for competing in the increasingly digital landscape of convenience retail.....

How mobile devices, AI and other technologies could upgrade foodservice.  If this future is possible, how do we get there? Gray Taylor, executive director of Alexandria, Va.-based Conexxus, says the key is mobile. “The mobile device is going to be the center focus for the foreseeable future looking 10 years out,” Taylor says. Foodservice has already started transitioning to this new reality.....

Gas stations around the U.S. are rushing to upgrade fuel pumps to accept credit and debit cards with chips after Visa Inc. and Mastercard Inc. rejected a request to delay a looming deadline to complete the work.  Beginning in October, station operators that haven’t modernized their pumps will face liability for any card fraud.  In a 2019 survey by Conexxus, more than half of participants cited a lack of available software for not having chip technology fully deployed, while about 15% pointed to a shortage of hardware.....