Conexxus In the News

Retail Technology Will Drive the C-store of the Future

Friday October 2, 2020

As the convenience channel, the overall retail industry and the world get turned upside down, what happens in the next generation of stores? What are the architecture considerations? What are the operational considerations? Where are the trends going, especially given "the new normal" as a result of COVID-19?

Thursday October 1, 2020

“Cost and justification of the cost are still issues,” Toth says. “With the economic uncertainty right now, a lot of c-stores are unsure how they will pay for EMV and small c-store operators don’t have the profits to put into it.” Toth adds that Conexxus and acquirers are making headway when it comes to educating c-store operators about cost justification by explaining the impact fraud will have on their business if they are not EMV-compliant. That has helped many c-store chains prioritize which stations to make EMV-complaint, such as those in high-risk areas, Toth says.....

Wednesday September 23, 2020

The COVID-19 pandemic has made it more important than ever for convenience store retailers to update their digital strategy to meet new consumer demand for less contact, or even no contact. "Looking outside of your industry for marketing innovation and finding new ways to stand out against your competition is essential," Flebotte said. "As platforms continue to evolve, and shopping behaviors continue to change and shift, it's important for retailers to try to stay ahead of the curve seeking new and innovative ways to leverage technology to more effectively market to customers.".....

Thursday September 17, 2020

As consumer behaviors change, it has become increasingly important that all aspects of convenience store operations work together to adjust to the new expectations along the shopper journey. Speaking during the recent Conexxus 2020 Annual Education and Strategy Conference, Kay Segal, founding partner of Business Accelerator Team, pointed to five key consumer trends that are impacting the convenience retail space.....

Thursday September 3, 2020

Although it may feel as though the postponement of the EMV liability shift to April 2021 just recently occurred, several months have actually elapsed since the delay was announced earlier this year. In fact, when October arrives, the fuel industry will again only be about six months away from the liability shift, which is extremely unlikely to be delayed again. While an element of uncertainty has pervaded 2020, the liability shift in 2021 is beset by inevitabilities that fuel site operators need to prepare for. Here are 3 of them.....

The New Age of Age-Verification

Thursday August 27, 2020

NACS and Conexxus are leading the private sector in shaping digital identity and verification process flows to minimize friction and data risk. “Everything you do is proving who you are throughout the entire day and that comes with a lot of friction,” said Gray Taylor, executive director, Conexxus, during his session, “Digital Identity and Age Verification and the Future of Retail” during last week’s virtual 2020 Conexxus Annual Education and Strategy Conference.....

Monday August 24, 2020

When and how the U.S. economic recovery happens remains up in the air. But when it does happen, convenience stores will be on the front lines, according to Lori Stillman, vice president of research for industry trade association NACS. During her presentation at the Conexxus 2020 Annual Education and Strategy Conference.....

Wednesday August 19, 2020

Industry prioritizes touchless customer experiences and changes at the POS due to COVID-19, delays EMV liability shift date for automatic fuel dispensers. Visa shared that EMV now represents 21% of transaction volumes at the fuel pump, a number that has doubled since the beginning of the year. A recent Conexxus report found that 15% of sites are fully EMV-deployed, with 89% of those who have yet to deploy indicating that they intend to do so.....

EMV Readiness at Fuel Pump Still Lags

Thursday July 9, 2020

Just 15% of fuel retailers, fuel distributors/wholesalers and major oil firms surveyed by Conexxus indicated that they have fully deployed EMV-compliant payment systems at their fuel pumps, according to a new Conexxus survey of retailer readiness for the EMV liability shift for automated fueling dispensers (AFD)....

EMV Readiness at Fuel Pump Still Lags

Thursday July 9, 2020