Was 2020 a Dress Rehearsal for the Future?




Predictions of fuel demand's demise have been rampant for years, but the COVID-19 pandemic simulated what that scenario might look like. Retailers need to reflect and consider whether their business was prepared to thrive in this environment. Next time, it's unlikely they'll be thrown the life preserver of stock-up behavior and high fuel margins. Let's discuss the challenging headwinds—and potential ways that retailers might thrive in the coming decades.


About the Speakers

Frank Beard

Retail Analyst

Frank Beard is a Des Moines, Iowa-based analyst, consultant, and speaker who focuses on the fuel and convenience retailing industry. Beard’s analyses have been featured in NPR, the Wall Street Journal, Bloomberg, Grocery Dive, and more. He is also the co-host of the In-Convenience Podcast and enjoys visiting exceptional retailers both across the United States and internationally. Follow Beard on LinkedIn, Twitter, or at inconveniencepodcast.com. 


Gray Taylor

Executive Director, Conexxus

Gray literally grew up in the convenience store industry with the opening of the family’s first convenience store in 1963.  Involved in the family business, comprised of 87 stores, he gained experience in all phases of convenience store and chain retail operations. 

Since leaving retail ownership, Gray has held a variety of industry-related positions, including: 

  • heading global product management for three of the world’s largest retail petroleum equipment systems suppliers  
  • Vice President of Research & Technology for the National Association of Convenience Stores (NACS) 
  • Continues to consult with NACS on payment and technology topics


This webinar is presented through Conexxus365.

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Industrial Revolution 4.0 (IR4)